FAQ
Frequently asked questions
Short answers. Tap one to expand.
My Rising sign (Ascendant) seems incorrect. Why?
If your Rising sign appears to be the opposite of what you expect (e.g., Libra instead of Aries) or simply wrong, please double-check the birth time you entered in the app. Most importantly, ensure you have correctly selected AM or PM, as this is the most common cause for this specific error.
My Sun sign is wrong. Is my chart incorrect?
Your chart is likely correct! You are probably viewing the “Today” tab, which shows the current position of the planets in the sky right now (current transits). To see your specific Birth Chart and your correct Sun sign, please navigate to the “Astros” section of the app.
My planetary positions (e.g., Moon sign) seem incorrect.
This discrepancy is often due to the Zodiac system selected in your settings. You might be viewing the Sidereal Zodiac instead of the Tropical one. To fix this, go to Profile > Zodiac in the app and change the setting from Sidereal to Tropical.
Why is a planet in a specific House if it doesn't match the sign of that House's cusp?
This is due to the Placidus house system used by Horos. In this system, a single House often spans across two (or even three) zodiac signs. Therefore, a planet can be physically located inside a specific House even if it falls under a different sign than the one on the House cusp.
How do I verify my account?
To verify your account, please navigate to Settings > Email and Password within the app. From there, you can request a link to verify your email address.
I can't send questions to the AI. It asks me to verify my account.
To use Horos AI, you must verify your email address. You can do this by going to Settings > Email and Password > Email inside the app. Once verified, you will be able to send your questions.
How do I change my birth details or personal information?
To correct your birth details (such as time, date, location, or timezone), you can update your information by tapping on your profile picture and selecting the "Profile" option. From there, you can edit your details as needed.
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